Resources for patients and advocates to navigate the healthcare system

Browse by topic

Stories grouped for advocates—coverage fights, Medicare and drugs, FDA decisions, and federal billing policy.

Insurers & coverage

Plan rules, prior authorization, Marketplace enrollment, and insurer policy shifts.

Medicare & prescriptions

Part D, drug pricing, demonstrations, and Medicare program oversight.

Drug approvals & FDA

Approval paths, agency leadership, and repurposing or access debates.

Policy, billing & rights

Federal initiatives, surprise billing, records access, and international pricing fights.

Browse the reference library

Seven core topic areas, written and reviewed by working patient advocates and healthcare attorneys.

Insurance

Denials, ERISA, external review, prior authorization, appeal packets, and Medicare & Medicaid programs.

206 guides

Medical billing

Surprise bills, charity care, payment plans, itemized bills, and dispute paths.

132 guides

Patient rights

Records access, second opinions, HIPAA, consent, accommodations, and complaints.

92 guides

Emergency & ER care

EMTALA, transport disputes, ambulance bills, observation status, and follow-up care.

9 guides

Prescriptions & Rx

Formulary appeals, patient assistance, generics, step therapy, and pharmacy access.

14 guides

Caregiving & family

POA, guardianship, FMLA, aging-in-place, caregiver support, and family meetings.

10 guides

End-of-life planning

Advance directives, hospice, palliative care, capacity, guardianship, and family tasks.

11 guides

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